Information about Cookies


Cookies are used in our website and in our emails to offer consumers a better service and experience. From now, our trusted partners will also be able to share these information obtained and improve the user experience on their websites. This document describes the categories of cookies we use and share with our partners, their purpose and how to change their preferences.

What are cookies ?

Cookies are small data files stored by the browser on your computer’s hard drive. Every time a user returns to visit our website, the browser returns these cookies to us. In this way we are able to offer you a personalized experience, which reflects your interests and preferences and facilitates access to our services.

How to change cookie settings

Most browsers allow you to delete cookies from your computer’s hard drive, block acceptance of cookies or receive a warning before a cookie is stored.

Which cookies do we use ?

Cookies we use allow us to recognize users who return to visit our website and their data, in order to avoid them having to enter the same information several times. Furthermore, they allow us to analyze the traffic patterns of users who visit our website in order to improve usability.

What happens if cookies are disabled ?

If the user blocks or deletes a cookie, it may not be possible to restore the preferences or custom settings previously specified and our ability to customize the user experience will be limited.

Here are some types of cookies used on our website:

Technical cookies

It is possible that technical cookies are used to allow customers to use services requested through our website. Without these cookies, it would not be possible to provide the required services. For example, technical cookies can be used to: allow users to access secure areas of our website without having to log in continuously; remember any actions performed by the user (for example, completing a form) when returning to the previous page of a session.

Analytical cookies

Analytical cookies could be used to obtain information on the use of our website, advertisements and e-mails and to notify us of any errors. Moreover, these cookies allow to obtain detailed technical information, such as the last page visited, the number of pages visited, if an e-mail has been opened, which parts of the website or e-mails are clicked by users and the time spent between one click and another. These information may be associated with user details, such as IP address, domain or browser; however, they are analyzed together with other people’s information in order to not identify a particular user respect to the other. For example, these cookies may be used on our website to: analyze and improve the performance and design of our website, advertisements and e-mails; quantify the response to our advertising and improve its effectiveness; calculate the mistakes that occur on our website to improve the service and manage any complaints.

Third-party tracking cookies

Third-party tracking cookies may be sent to the user’s device from the websites of our partners. The information may be shared with our partners anonymously, so as not to identify a particular user in order to not identify a particular user respect to the other. Furthermore, these information are provided in accordance with our contractual obligations to partners to help them improve the effectiveness of their sites.

Functionality cookies

These cookies are not essential, but allow you to take advantage of several useful features on our website. For example, they could be used on our website to: remember the preferences selected by the user during previous visits, such as country/language, interests and website presentation (layout, font size, colors and so on), in this way, the user will not have to re-enter this information; remember the answers to the questions posed by our site, for example on participation in customer satisfaction surveys, so that they are not presented again to the user; determine if a service has already been proposed to the user, for example the online service offer in real time; provide information that enables the operation of optional services, for example watching an online video or posting a comment on a blog.